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Privacy Policy Agreement and Cookies

Last Updated 3 November 2020

At SubCom we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which SubCom operates.

This Privacy Policy describes SubCom’s general privacy practices that apply to personal information we collect, use and share about our clients, business partners, supplier and other organizations with which SubCom has or contemplates a business relationship as well as the individuals working for them. It explains how we collect, process, share, secure and store personal information (information and data that can be used to identify an individual) of our websites' users. It also describes your choices regarding use, access and correction of your personal information. SubCom is committed to protecting any personal information that you may provide to us or that we collect during your visit to our websites (“Personal Data”).

Use of Our Websites

In general, you can visit our website without telling us who you are or revealing Personal Data, except for your Internet Protocol (“IP”) address. During your visit to our website, we collect certain information automatically, such as browser, device type, domain, host names, pages viewed and viewing patterns, as well as the country/region where users are located. This information allows us to better determine user needs and interests to drive improvements to website content and functionality, and to enhance the overall customer service experience.

Collection, Processing, and Use of Personal Data / Consent

We collect, process and use your Personal Data to the extent necessary primarily for the following purposes:

  • Website Features and Updates
  • Job Applications on our Career Site
  • Google Analytics
  • Website Registration
  • Request for Information Regarding Product/Service
  • Product/Service Enhancements and Information
  • Webinar/Training Registration
  • Survey Participation
  • Customer Service Support
  • Product Information Center Support
  • Sales Transactions and Support
  • Export Controls
  • Participation in Public Forums
  • Customize Account Preferences
  • Marketing Purposes
Usually, the Personal Data you provide voluntarily will only be used to respond to an inquiry you make or to process your request, e.g. to fulfill a legal obligation or a quasi-legal obligation with you. Personal Data collected from you may include your name, address, telephone, fax number, title/position, company, mailing address or e-mail address, billing information among other information. You may refuse any request for Personal Data.

Exchange of Personal Data

We contractually require all third parties, including our subsidiaries, to adequately safeguard your Personal Data and not use it for any other purpose than for which it was collected. We will release your Personal Data if you direct us to do so or, if we are required by law. This can be to respond to subpoenas, court orders or legal process or to defend our legal rights. We may also need to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements, or in other limited circumstances permitted by the law (including fraud protection and risk reduction).

We may also share your Personal Data in the event of a sale of all, or a portion of our business, stock, or assets that relate to your Personal Data.

Your California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. However, under the law, a business is not required to provide this information if it permits California residents to opt into, or opt out of, this type of sharing. To opt-out of having your information shared with third parties for direct marketing purposes, please contact us at info@subcom.com. If you are a California resident and would like to make such a request, please contact us at info@subcom.com

Cookies

We use automatic data collection tools, including cookies, web beacons, e-tags, and Javascript, to obtain information when your web browser accesses the websites. These tools allow us to recognize your computer or other device and your customized preferences when you visit and use our websites. The tools, including web analytics provided by third parties, gather data including but not limited to browser type, IP address, and clickstream patterns (pages viewed and links clicked). You can read more below, including how to manage your cookie preferences.

Links to Other Websites

SubCom's websites may contain links to other websites. While we make reasonable efforts to try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites. We encourage you to review the privacy statements posted on all websites you use/access.

Children's Privacy

Our websites, products and services are not intended for persons under 16 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children. If we learn we have collected Personal Data regarding a child under the age of 16, we will delete that Personal Data.

Security of Collected Personal Data

SubCom maintains reasonable physical, electronic, and administrative safeguards to protect your Personal Data from unauthorized or inappropriate access, accidental or intentional manipulation, loss and destruction. Our security procedures are continually enhanced. We restrict access to your Personal Data to those workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action. However, the security of the internet cannot be guaranteed. If you have any questions about the security of your personal information, you can contact us at info@subcom.com.

Contacting Us

If you have any questions about this Privacy Policy, please contact us via any of the methods provided below. Please send all questions and comments related to the Privacy Policy to info@subcom.com.

Changes to this Policy

Please check this Privacy Policy periodically to inform yourself of any changes. Notice of any material changes to the Privacy Policy will be posted to our websites together with the effective date. Your continued use of our websites after posting will constitute your acceptance and agreement to be bound by such changes.




Cookies

SubCom, LLC and its global affiliates (together: “SubCom” or “we”) uses cookies to enhance your experience on our website. A cookie is a small text file that is placed on your computer or mobile device. We store information in these text files as you navigate our website. SubCom can retrieve and use the information we place in these files. Cookies allow our website to recognize you and help you navigate efficiently and to obtain the information and services you have requested. Cookies also allow our website to remember your preferences, such as language and country, and help you view information that is most relevant to you. Finally, they also help us maintain and improve our website by providing insight into how visitors find and use the website by compiling aggregate and anonymous statistics.

Types of cookies used on our websites:

Session Cookies

Session cookies are created when you visit our website. Session cookies identify your browsing Session cookies are created when you visit our website. Session cookies identify your browsing session and allow our servers to communicate back and forth to your computer or mobile device as you navigate our website. Session cookies are important - if you do not allow session cookies, you will not be able to sign into our website and access secure applications. Session cookies are only used for the length of your browsing session and are deleted automatically from your computer when you end the session.

Persistent Cookies

Persistent cookies are text files that are stored on your computer or mobile device during and between browser sessions. Mostly, these cookies are used to remember your preferences, to personalize your experience, and to remember information that you provided so that you do not have to re-enter this information every time you visit us. For example, if you choose a language option, we will remember that choice. The next time you visit our website, the screens will display in your chosen language. Persistent cookies remain on your computer or mobile device for longer than a browsing session and have varying expiration dates, upon which, the cookie is deleted. Only the subcom.com domain that has created the cookie can access the information stored in it.

Managing Your Cookie Preferences

To manage cookies in accordance with your preferences you can use the privacy settings of your browser - see your browser help page for instructions and options. Depending on your location our website also offers an additional Cookies Preferences tool that allows you to disable functional and advertising cookies.

Contact Us

EMAIL

info@subcom.com

PHONE

(+1) 866 892 6611